Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Introduction
InstaBiz Web ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
- • Contact Information: Name, email address, phone number, business address
- • Business Information: Company name, industry, project requirements
- • Payment Information: Billing address, payment method details (processed securely)
- • Communication Records: Messages, emails, and call logs related to our services
Technical Information
- • Website Usage: IP address, browser type, device information, pages visited
- • Cookies: Preferences, session data, analytics information
- • Performance Data: Website speed, user interactions, error logs
3. How We Use Your Information
Service Delivery
To provide, maintain, and improve our digital solutions and services
Communication
To respond to inquiries, provide support, and send project updates
Payment Processing
To process payments and maintain billing records
Website Improvement
To analyze usage patterns and improve user experience
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in service delivery (hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or government regulations
- Business Protection: To protect our rights, property, or safety, or that of our users
- Business Transfers: In connection with any merger, sale, or acquisition of our business
5. Data Security
Security Measures
- • SSL encryption for all data transmissions
- • Secure payment processing through authorized gateways
- • Regular security audits and updates
- • Access controls and authentication protocols
- • Data backup and recovery procedures
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand website usage and improve performance
7. Your Privacy Rights
Request access to your personal information we hold
Request correction of inaccurate information
Request deletion of your personal information
Request transfer of your data to another service
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Project Data: Retained for the duration of the project plus 3 years for support purposes
- Payment Records: Retained for 7 years as required by tax and accounting regulations
- Communication Records: Retained for 2 years for customer service purposes
- Website Analytics: Anonymized data retained for 2 years for improvement purposes
9. Third-Party Services
Our website and services may integrate with third-party services. These services have their own privacy policies:
- • Payment Processors: Secure payment gateways for transaction processing
- • Analytics Services: Google Analytics for website performance monitoring
- • Cloud Services: Hosting and storage providers with data protection agreements
- • Communication Tools: Email and messaging platforms for client communication
10. International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Data Protection Officer
InstaBiz Web, Ahmedabad, Gujarat, India
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
Compliance Commitment
InstaBiz Web is committed to complying with applicable data protection laws including the Information Technology Act, 2000 (India) and international standards such as GDPR where applicable. We regularly review and update our privacy practices to ensure continued compliance.